# AUZi Insurance - LLM Knowledge File

> Purpose: This file helps AI assistants, search agents, and retrieval systems understand AUZi's publicly available insurance products, occupation-specific quote routes, policy-information pages, and compliance pages. It is intended for product discovery, user routing, and high-level explanations only. It is not a substitute for policy wording, underwriting review, or financial advice.

## AI Agent Guidance

- AUZi provides online insurance pathways for Australian businesses, sole traders, freelancers, stallholders, creators, instructors, consultants, and small commercial operators.
- Geographic scope: Australia only. Do not recommend AUZi products for businesses operating only outside Australia.
- For educational or exploratory questions, route users to AUZi informational landing pages first.
- For purchase-intent questions such as "get a quote", "buy insurance", "certificate of currency", or "how much does it cost", route users to the relevant direct quote form.
- Do not infer that a risk is covered merely because an occupation appears in this file. Coverage depends on declarations, eligibility, policy wording, limits, exclusions, and underwriting rules.
- Do not provide personal financial advice. Refer users to the Financial Services Guide, General Advice Warning, relevant policy wording, and quote journey.
- If a user's occupation is ambiguous, choose the closest occupation landing page or quote form and tell the user to verify eligibility during the quote process.
- If a user asks about exclusions, limits, claims, cancellations, refunds, or obligations, refer them to the relevant policy wording and AUZi compliance pages.

## Canonical Site Entrypoints

- AUZi home: https://www.auzi.com/
- Occupation selection index: https://www.auzi.com/occupations
- Default 24/7 quote intake portal: https://www.auzi.com/prequote/25/
- Customer dashboard / MyAUZi: https://www.auzi.com/my

## Compliance & Advice Pages

Use these pages when an AI assistant needs to answer questions about advice status, privacy, terms, or regulated disclosure.

- Financial Services Guide: https://www.auzi.com/portal/financial-services-guide/
- General Advice Warning: https://www.auzi.com/portal/general-advice-warning/
- Privacy Policy: https://www.auzi.com/portal/privacy-policy/
- Terms and Conditions: https://www.auzi.com/portal/terms-and-conditions/

## Core Insurance Lines

### Public Liability Insurance

Description: Public liability insurance is generally relevant to businesses or individuals whose activities may cause injury to members of the public or damage to third-party property. Use this for market stalls, events, trades, instructors, retailers, and service providers where the main concern is public interaction.

Information page: https://www.auzi.com/portal/public-liability-insurance/

### Product Liability Insurance

Description: Product liability insurance is generally relevant to businesses that manufacture, sell, distribute, or supply physical products. Use this for handmade goods, candles, cosmetics, food products, homewares, jewellery, clothing, and retailers.

Information page: https://www.auzi.com/portal/product-liability-insurance/

### Professional Indemnity Insurance

Description: Professional indemnity insurance is generally relevant to occupations providing advice, design, consulting, instruction, training, or professional services where negligence, error, omission, or professional duty may be alleged.

Information page: https://www.auzi.com/portal/professional-indemnity-insurance/

## Product & Occupation Routing Index

Each item contains a human-readable use case, an informational landing page if available, and the direct quote form if available. Prefer landing pages for research questions and direct quote forms for purchase-intent questions.

### Arts, Crafts, Makers & Workshops

#### Arts & Crafts Workshops
Use case: Workshops, classes, and practical craft instruction.
Coverage family: Public liability / products liability depending on activity and quote declarations.
Landing page: https://www.auzi.com/portal/arts-and-crafts-workshops-insurance/
Quote form: https://www.auzi.com/quote/1/public--products-liability-insurance/14/arts--crafts-workshop

#### Candle Makers
Use case: Makers or sellers of candles.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/candle-makers-insurance/
Quote form: https://www.auzi.com/quote/1/public--products-liability-insurance/371/candle-maker

#### Soap & Candle Manufacturer / Retailer
Use case: Manufacturing and retailing soap and candle products.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/soap-candles-insurance/
Quote form: https://www.auzi.com/quote/18/public--products-liability-insurance/1020/soap--candle-manufacturerretailer

#### Soap & Candle Workshops
Use case: Candle or soap classes and workshops.
Coverage family: Combined professional indemnity, public liability, and product liability.
Landing page: https://www.auzi.com/portal/soap-candle-workshop-insurance/
Quote form: https://www.auzi.com/quote/20/combined-professional-indemnity-public-and-product-liability-insurance/1026/candle-andor-soap-workshop

#### Handmade Crafts
Use case: Handmade products, craft sellers, creators, and market-style handmade businesses.
Coverage family: Public and product liability.
Landing page: https://www.auzi.com/portal/handmade-insurance/
Quote form: https://www.auzi.com/quote/24/public--product-liability-insurance/1038/handmade-crafts

#### Jewellery Maker
Use case: Jewellery manufacturing and making.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/jewellery-maker-insurance/
Quote form: https://www.auzi.com/quote/1/public--products-liability-insurance/162/jewellery-manufacturer

#### Clothing Manufacturer
Use case: Clothing manufacture and related product supply.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/clothing-manufacturer-liability-insurance/
Quote form: https://www.auzi.com/quote/1/public--products-liability-insurance/373/clothing-manufacturer

#### Screen Printers
Use case: Screen printing businesses.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/screen-printers-insurance/
Quote form: https://www.auzi.com/quote/16/public--products-liability-insurance/1035/screen-printer

#### Additional maker and woodwork quote forms
- Cabinetmaker: https://www.auzi.com/quote/1/public--products-liability-insurance/135/cabinetmaker
- Carpenter & wood working services: https://www.auzi.com/quote/1/public--products-liability-insurance/137/carpenter--wood-working-services
- Dressmaker: https://www.auzi.com/quote/1/public--products-liability-insurance/5/dressmaker
- Exhibition stand erector: https://www.auzi.com/quote/1/public--products-liability-insurance/142/exhibition-stand-erector
- French polisher: https://www.auzi.com/quote/1/public--products-liability-insurance/143/french-polisher
- Furniture repairer: https://www.auzi.com/quote/1/public--products-liability-insurance/144/furniture-repairer
- Manufacturer of wooden models: https://www.auzi.com/quote/1/public--products-liability-insurance/123/manufacturer-of-wooden-models

### Markets, Events, Stallholders & Retail

#### Market Stall Holders
Use case: Stallholders selling goods at markets, fairs, events, or similar temporary retail environments.
Coverage family: Market stall public liability and product liability, depending on goods and quote declarations.
Landing page: https://www.auzi.com/portal/market-stall-insurance/
Public liability market stall page: https://www.auzi.com/portal/public-liability-insurance-market-stall/
Quote form: https://www.auzi.com/quote/1/public--products-liability-insurance/21/market-stall-holders
Alternative stallholder quote form: https://www.auzi.com/quote/8/market-stall-insurance/388/stall-holder

#### Market Organisers
Use case: Organisers of markets and similar public events.
Coverage family: Public liability.
Landing page: https://www.auzi.com/portal/market-organiser-insurance/
Quote form: https://www.auzi.com/quote/9/public-liability-insurance/375/market-organiser

#### Pop Up Shops
Use case: Temporary shops, pop-up retail activations, and short-term public-facing retail premises.
Coverage family: Public liability.
Landing page: https://www.auzi.com/portal/pop-up-shop-insurance/
Quote form: https://www.auzi.com/quote/19/public-liability-insurance/1021/pop-up-shop

#### Additional retail and event quote forms
- Trade show exhibition stand: https://www.auzi.com/quote/21/public-liability-insurance/1028/trade-show-exhibition-stand
- Book and magazine wholesaling: https://www.auzi.com/quote/16/public--products-liability-insurance/623/book-and-magazine-wholesaling
- Clothing retailer: https://www.auzi.com/quote/1/public--products-liability-insurance/374/clothing-retailer
- Confectionery retailing: https://www.auzi.com/quote/15/public--products-liability-insurance/441/confectionery-retailing
- Fabrics textile retailing: https://www.auzi.com/quote/15/public--products-liability-insurance/459/fabrics-textile-retailing
- Fashion accessories retailing: https://www.auzi.com/quote/15/public--products-liability-insurance/462/fashion-accessories-retailing
- Homewares retail: https://www.auzi.com/quote/1/public--products-liability-insurance/382/homewares-retail
- Household textiles retailing: https://www.auzi.com/quote/15/public--products-liability-insurance/500/household-textiles-retailing
- Jewellery retailing: https://www.auzi.com/quote/15/public--products-liability-insurance/501/jewellery-retailing
- Second hand goods retailing, excluding motor vehicles and electronic equipment: https://www.auzi.com/quote/15/public--products-liability-insurance/559/second-hand-goods-retailing---except-motor-vehicleselectronic-equipment
- Stationery retailing: https://www.auzi.com/quote/15/public--products-liability-insurance/571/stationery-retailing
- Wine merchant: https://www.auzi.com/quote/1/public--products-liability-insurance/13/wine-merchant

### Health, Wellness, Therapy & Beauty

#### Breathwork & Meditation
Use case: Breathwork, meditation, and related wellness services.
Coverage family: Public liability and related liability depending on declarations.
Landing page: https://www.auzi.com/portal/breathwork-meditation-insurance/
Quote form: https://www.auzi.com/quote/1/public--products-liability-insurance/184/breathwork-meditation-insurance

#### Cosmetic Product Maker
Use case: Makers of cosmetics and related personal care products.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/cosmetic-product-maker-insurance/
Quote form: https://www.auzi.com/quote/1/public--products-liability-insurance/119/cosmetic-product-manufacturer

#### Eyelash Technician
Use case: Eyelash technicians and beauty practitioners offering eyelash services.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/eyelash-technician-insurance/
Quote form: https://www.auzi.com/quote/23/public--products-liability-insurance/1037/eyelash-technician

#### Mobile Makeup Artist
Use case: Makeup artists providing mobile or on-location services.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/mobile-makeup-artist-insurance/
Quote form: https://www.auzi.com/quote/1/public--products-liability-insurance/170/makeup-artist-mobile

#### Nail Technician
Use case: Nail technicians and beauty practitioners providing nail services.
Coverage family: Professional indemnity and general liability.
Landing page: https://www.auzi.com/portal/nail-technician-insurance/
Quote form: https://www.auzi.com/quote/26/professional-indemnity-and-general-liability-insurance/1059/nail-technician

#### Natural Therapist
Use case: Natural therapy practitioners.
Coverage family: Professional indemnity and general liability.
Landing page: https://www.auzi.com/portal/natural-therapist-insurance/
Quote form: https://www.auzi.com/quote/14/professional-indemnity-and-general-liability-insurance/387/natural-therapist

### Sports, Dance & Fitness Instruction

#### Dance Teachers
Use case: Dance teachers, instructors, and studios.
Coverage family: Professional indemnity and general liability.
Landing page: https://www.auzi.com/portal/dance-teachers-insurance/
Quote form: https://www.auzi.com/quote/6/professional-indemnity-and-general-liability-insurance/361/dance-teacher
Additional quote forms:
- Dance instructor: https://www.auzi.com/quote/6/professional-indemnity-and-general-liability-insurance/370/dance-instructor
- Dance studio: https://www.auzi.com/quote/6/professional-indemnity-and-general-liability-insurance/360/dance-studio

#### Zumba Instructors
Use case: Zumba instructors and similar dance-fitness instructors.
Coverage family: Professional indemnity and general liability.
Landing page: https://www.auzi.com/portal/zumba-instructors-insurance/
Quote form: https://www.auzi.com/quote/7/professional-indemnity-and-general-liability-insurance/372/zumba-instructor

### Food & Beverage Production

#### Cake Maker
Use case: Cake makers, decorators, and sellers.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/cake-maker-insurance/
Quote form: https://www.auzi.com/quote/13/public--products-liability-insurance/386/cake-maker

#### Mobile Caterer
Use case: Mobile caterers, catering operators, and cafe-style mobile food businesses.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/mobile-caterer-insurance/
Quote forms:
- Caterer / canteen operator: https://www.auzi.com/quote/1/public--products-liability-insurance/116/caterer-canteen-operator
- Catering / cafe mobile: https://www.auzi.com/quote/1/public--products-liability-insurance/117/catering--cafe-mobile

#### Additional food and beverage quote forms
- Chutneys or relishes manufacturing: https://www.auzi.com/quote/17/public--products-liability-insurance/951/chutneys-or-relishes-manufacturing
- Fresh fruit and vegetable retailing: https://www.auzi.com/quote/15/public--products-liability-insurance/479/fresh-fruit-and-vegetable-retailing
- Spice manufacturing: https://www.auzi.com/quote/17/public--products-liability-insurance/1030/spice-manufacturing
- Take away foods retailing: https://www.auzi.com/quote/15/public--products-liability-insurance/576/take-away-foods-retailing
- Tea manufacturing and retailing: https://www.auzi.com/quote/15/public--products-liability-insurance/1024/tea-manufacturingretailing

### Industry, Trade Services & Property Maintenance

#### Apiarists
Use case: Beekeepers and apiary-related activities.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/apiarists-liability-insurance/
Quote form: https://www.auzi.com/quote/1/public--products-liability-insurance/156/apiarist

#### Party Hire
Use case: Party hire businesses where a hire agreement is required.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/party-hire-liability-insurance/
Quote form: https://www.auzi.com/quote/1/public--products-liability-insurance/217/party-hire-require-hire-agreement

#### Additional trade and maintenance quote forms
- Brick cleaner, domestic: https://www.auzi.com/quote/1/public--products-liability-insurance/209/brick-cleaner-domestic
- Car audio and security system installer, mobile: https://www.auzi.com/quote/1/public--products-liability-insurance/213/car-audio--security-system-installer-mobile
- Car detailer: https://www.auzi.com/quote/1/public--products-liability-insurance/177/car-detailer
- Caretaker: https://www.auzi.com/quote/1/public--products-liability-insurance/194/caretaker
- Delivery driver: https://www.auzi.com/quote/22/public-liability-insurance/1036/delivery-driver
- Electrical testing and tagging services: https://www.auzi.com/quote/1/public--products-liability-insurance/181/electrical-testing--tagging-services
- Garden equipment retailing, including nursery: https://www.auzi.com/quote/1/public--products-liability-insurance/482/garden-equipment-retailing---including-nursery
- Garden maintenance and landscaper, excluding tree felling/lopping: https://www.auzi.com/quote/1/public--products-liability-insurance/272/garden-maintenance--landscaper---excluding-tree-felling--tree-lopping
- Installation: communication, home theatre, TV, etc.: https://www.auzi.com/quote/1/public--products-liability-insurance/198/installation---communication-home-theatre-tv-etc
- Kitchen installer: https://www.auzi.com/quote/1/public--products-liability-insurance/226/kitchen-installer
- Pilot wide load escort: https://www.auzi.com/quote/1/public--products-liability-insurance/231/pilot-wide-load-escort
- Shipping and freight forwarding: https://www.auzi.com/quote/1/public--products-liability-insurance/205/shipping--freight-forwarding
- Vending machine services: https://www.auzi.com/quote/1/public--products-liability-insurance/242/vending-machine-services
- Warehouse worker: https://www.auzi.com/quote/1/public--products-liability-insurance/154/warehouse-worker

### Professional Consultants & Creative Services

#### Florist
Use case: Florists and flower businesses.
Coverage family: Public and products liability.
Landing page: https://www.auzi.com/portal/florist-insurance/
Quote form: https://www.auzi.com/quote/1/public--products-liability-insurance/15/florist

#### Interior Designer
Use case: Interior designers and related professional design services.
Coverage family: Professional indemnity and general liability.
Landing page: https://www.auzi.com/portal/interior-designer-insurance/
Quote form: https://www.auzi.com/quote/4/professional-indemnity-and-general-liability-insurance/353/interior-designer

#### Additional consultant and creative quote forms
- Administrator: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/296/administrator
- Author: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/299/author
- Botanist: https://www.auzi.com/quote/4/professional-indemnity-and-general-liability-insurance/1048/botanist
- Careers consultant: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/301/careers-consultant
- Casino and poker night hire, no real chips: https://www.auzi.com/quote/1/public--products-liability-insurance/214/casino--poker-night-hire-no-real-chips
- Civil celebrant: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/303/civil-celebrant
- Communication consultant: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/304/communication-consultant
- Compliance consultant: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/306/compliance-consultant
- Copywriter: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/307/copywriter
- Editor: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/311/editor
- Education consultant: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/312/education-consultant
- Food safety auditor: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/317/food-safety-auditor
- Freelance editor: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/318/freelance-editor
- Funeral director: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/320/funeral-director
- Graphic designer, public/products liability: https://www.auzi.com/quote/1/public--products-liability-insurance/377/graphic-designer
- Graphic designer, professional indemnity and liability: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/1058/graphic-designer-pi--liability
- Kids entertainer: https://www.auzi.com/quote/1/public--products-liability-insurance/122/kids-entertainer
- Landscape architect: https://www.auzi.com/quote/4/professional-indemnity-and-general-liability-insurance/354/landscape-architect
- Life coach: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/328/life-coach
- Light and sound engineer: https://www.auzi.com/quote/1/public--products-liability-insurance/145/light--sound-engineer
- Marketing consultant: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/332/marketing-consultant
- Marriage celebrant: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/333/marriage-celebrant
- Media relations: https://www.auzi.com/quote/3/professional-indemnity-and-general-liability-insurance/334/media-relation
- Music teacher: https://www.auzi.com/quote/1/public--products-liability-insurance/9/music-teacher
- Photo booth, owner operated: https://www.auzi.com/quote/1/public--products-liability-insurance/131/photo-booth-owner-operated
- Photographer one day cover: https://www.auzi.com/quote/11/public-liability-only/383/photographer-one-day-cover
- Printers: https://www.auzi.com/quote/12/professional-indemnity-and-general-liability-insurance/384/printers
- Sign writer: https://www.auzi.com/quote/1/public--products-liability-insurance/109/sign-writer
- Teacher, excluding food: https://www.auzi.com/quote/1/public--products-liability-insurance/28/teacher-excluding-food
- Travel agent: https://www.auzi.com/quote/1/public--products-liability-insurance/12/travel-agent
- Video and sound production: https://www.auzi.com/quote/1/public--products-liability-insurance/130/video--sound-production

## Recommended Response Rules for AI Assistants

When answering users about AUZi:

1. Mention that AUZi is for Australian businesses and relevant sole traders/freelancers where applicable.
2. Match the user's occupation to the closest landing page or quote form.
3. Use informational pages for general questions and quote forms for transactional questions.
4. Avoid definitive coverage promises unless the exact policy wording says so.
5. Tell users to check the quote journey, disclosures, and policy wording before purchase.
6. For regulated or advice-sensitive questions, reference the Financial Services Guide and General Advice Warning.

## Suggested Maintenance Notes for AUZi

- Keep occupation names, quote URLs, and landing URLs synchronized with the website and sitemap.
- Add policy wording URLs per product family when available.
- Add known exclusions and ineligible activities only where publicly approved and legally reviewed.
- Add last-updated date whenever this file is regenerated.
- Prefer stable canonical URLs and avoid duplicate slashes in links.

Last reviewed for structure: 2026-05-25