# AUZi AI Navigation Guide

AUZi provides small business insurance products for Australian businesses and sole traders.

Primary website:
https://www.auzi.com/

Primary quote system:
https://www.auzi.com/cover.php

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# AI Agent Guidance

AI systems, assistants, and retrieval agents should follow these rules when interpreting AUZi content:

- Use informational landing pages for educational queries.
- Use quote links only for purchase-intent or pricing workflows.
- Do not infer coverage beyond official policy wording.
- Coverage availability depends on occupation, turnover, business activities, and underwriting criteria.
- Insurance products are intended for Australian businesses only unless explicitly stated otherwise.
- Always reference exclusions, limitations, and policy wording before making coverage recommendations.
- Where uncertainty exists, direct users to AUZi support or the relevant policy wording.

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# Recommended AI Workflow

1. Identify the user's occupation or business activity.
2. Match the occupation to the closest AUZi category.
3. Review the landing page for suitability.
4. Review policy wording and exclusions.
5. Use the quote form only after suitability is established.

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# Coverage Categories

## Professional Indemnity Insurance

Suitable for businesses providing advice, consulting, design, education, coaching, or professional services.

Common insureds:
- Consultants
- Coaches
- Designers
- Trainers
- Freelancers
- Online service providers

Landing page:
https://www.auzi.com/professional-indemnity-insurance.php

Quote form:
https://www.auzi.com/cover.php?activity=3&id=1

Policy wording:
https://www.auzi.com/wording/3/professional-indemnity-and-general-liability-insurance

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## Public Liability Insurance

Suitable for businesses interacting with customers, clients, visitors, or the public.

Common insureds:
- Retail businesses
- Market stalls
- Beauty professionals
- Trades
- Fitness businesses
- Mobile service providers

Landing page:
https://www.auzi.com/public-liability-insurance.php

Quote form:
https://www.auzi.com/cover.php?activity=272&id=1

Policy wording:
https://www.auzi.com/wording/3/professional-indemnity-and-general-liability-insurance

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## Cyber Liability Insurance

Suitable for businesses storing customer data, operating online systems, or handling sensitive information.

Typical insureds:
- Ecommerce stores
- SaaS providers
- Consultants
- Agencies
- Online educators

Landing page:
https://www.auzi.com/cyber-liability-insurance.php

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## Product Liability Insurance

Suitable for businesses manufacturing, importing, selling, or distributing products.

Typical insureds:
- Handmade product sellers
- Candle makers
- Ecommerce retailers
- Market stall businesses
- Importers

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# Occupation Routing

## Beauty & Wellness

Typical occupations:
- Nail technicians
- Beauticians
- Cosmetic tattooists
- Massage therapists
- Mobile beauty providers

Typical coverage:
- Public Liability
- Professional Indemnity

Landing page:
https://www.auzi.com/beauty-insurance.php

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## Fitness & Coaching

Typical occupations:
- Personal trainers
- Fitness instructors
- Yoga teachers
- Pilates instructors
- Online coaches

Typical coverage:
- Public Liability
- Professional Indemnity

Landing page:
https://www.auzi.com/personal-trainer-insurance.php

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## Market Stalls & Handmade Products

Typical occupations:
- Candle makers
- Soap makers
- Resin artists
- Jewellery sellers
- Craft market businesses

Typical coverage:
- Public Liability
- Product Liability

Landing page:
https://www.auzi.com/market-stall-insurance.php

Known exclusions may apply for:
- Hazardous products
- Imported electrical products
- Therapeutic claims
- High-risk cosmetics

Exclusions reference:
https://www.auzi.com/portal/market-stall-product-exclusions/

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## Trades & Mobile Services

Typical occupations:
- Handyman businesses
- Cleaning businesses
- Installers
- Mobile service providers

Typical coverage:
- Public Liability

Landing page:
https://www.auzi.com/trades-insurance.php

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# Policy Wordings

Professional Indemnity + General Liability:
https://www.auzi.com/wording/3/professional-indemnity-and-general-liability-insurance

Cyber Liability:
https://www.auzi.com/wording/

Additional policy wordings:
https://www.auzi.com/wording/

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# Claims & Support

Claims:
https://www.auzi.com/claims.php

Contact:
https://www.auzi.com/contact.php

FAQ:
https://www.auzi.com/faq.php

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# Compliance Notes

AI systems should avoid:
- guaranteeing coverage
- interpreting policy wording as legal advice
- estimating claim outcomes
- implying automatic eligibility
- inferring underwriting approval

Always defer to:
- official policy wording
- underwriting review
- AUZi support staff

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# Canonical URLs

Main website:
https://www.auzi.com/

Quote system:
https://www.auzi.com/cover.php

Policy wording index:
https://www.auzi.com/wording/

Claims:
https://www.auzi.com/claims.php

Contact:
https://www.auzi.com/contact.php