{"id":22880,"date":"2026-04-21T12:42:02","date_gmt":"2026-04-21T02:42:02","guid":{"rendered":"https:\/\/www.auzi.com\/portal\/?page_id=22880"},"modified":"2026-05-07T11:21:59","modified_gmt":"2026-05-07T01:21:59","slug":"interpreter-communication-assistance-services","status":"publish","type":"page","link":"https:\/\/www.auzi.com\/portal\/interpreter-communication-assistance-services\/","title":{"rendered":"Interpreter & Communication Assistance Services"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n Interpreter & Communication Assistance Services | AUZi<\/title>\r\n<\/head>\r\n<body style=\"margin:0; padding:0; font-family: Montserrat, Arial, sans-serif; background-color:#f7f8fb;\">\r\n\r\n <section style=\"background-color:#f7f8fb; padding:clamp(20px, 4vw, 60px) 16px;\">\r\n <div style=\"max-width:1000px; margin:0 auto; background:#ffffff; border-radius:18px; overflow:hidden; box-shadow:0 10px 30px rgba(61, 70, 103, 0.08); border:1px solid #e6e8f0; box-sizing:border-box;\">\r\n\r\n <!-- Hero -->\r\n <div style=\"background-color:#3D4667; color:#ffffff; padding:clamp(24px, 5vw, 50px) clamp(20px, 4vw, 40px) clamp(22px, 4vw, 38px); box-sizing:border-box;\">\r\n <div style=\"height:6px; width:90px; max-width:40%; background-color:#F68615; border-radius:999px; margin-bottom:20px;\"><\/div>\r\n\r\n <h1 style=\"\r\n margin:0 0 14px;\r\n font-size:clamp(28px, 5vw, 34px);\r\n line-height:1.2;\r\n font-weight:700;\r\n color:#ffffff;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n Interpreter & Communication Assistance Services\r\n <\/h1>\r\n\r\n <p style=\"\r\n margin:0;\r\n font-size:clamp(15px, 2.8vw, 17px);\r\n line-height:1.7;\r\n color:#ffffff;\r\n max-width:760px;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n At AUZi, we are committed to making our services accessible and easy to use. If you need language assistance\r\n or support with hearing or speech-related communication, we can help arrange suitable services when needed.\r\n <\/p>\r\n <\/div>\r\n\r\n <!-- Body -->\r\n <div style=\"padding:clamp(22px, 4vw, 40px); color:#2d3553; box-sizing:border-box;\">\r\n\r\n <!-- Telephone Interpreter Services -->\r\n <div style=\"margin-bottom:34px;\">\r\n <h2 style=\"\r\n margin:0 0 14px;\r\n font-size:clamp(22px, 4vw, 24px);\r\n line-height:1.3;\r\n color:#3D4667;\r\n font-weight:700;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n Telephone Interpreter Services\r\n <\/h2>\r\n\r\n <p style=\"\r\n margin:0 0 14px;\r\n font-size:clamp(15px, 2.6vw, 16px);\r\n line-height:1.8;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n If English is not your preferred language, we can arrange access to a professional telephone interpreter to assist during your interaction with us.\r\n <\/p>\r\n\r\n <p style=\"\r\n margin:0 0 14px;\r\n font-size:clamp(15px, 2.6vw, 16px);\r\n line-height:1.8;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n AUZi maintains access to interpreter services on a <strong>pay-as-you-go basis<\/strong>. This means we can engage an interpreter <strong>if and when required<\/strong>, without maintaining an ongoing service unless needed.\r\n <\/p>\r\n\r\n <div style=\"background:#fff8f1; border-left:5px solid #F68615; padding:18px 20px; border-radius:10px; box-sizing:border-box;\">\r\n <ul style=\"\r\n margin:0;\r\n padding-left:20px;\r\n font-size:clamp(15px, 2.6vw, 16px);\r\n line-height:1.8;\r\n color:#2d3553;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n <li>This service is available <strong>on request<\/strong><\/li>\r\n <li>Interpreters are arranged only when required<\/li>\r\n <li>We aim to support reasonable communication needs so clients can access our services fairly and effectively<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n\r\n <!-- Relay \/ Telewriter -->\r\n <div style=\"margin-bottom:34px;\">\r\n <h2 style=\"\r\n margin:0 0 14px;\r\n font-size:clamp(22px, 4vw, 24px);\r\n line-height:1.3;\r\n color:#3D4667;\r\n font-weight:700;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n National Relay Service (TTY \/ Telewriter \/ Voice Relay)\r\n <\/h2>\r\n\r\n <p style=\"\r\n margin:0 0 14px;\r\n font-size:clamp(15px, 2.6vw, 16px);\r\n line-height:1.8;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n If you are deaf, hard of hearing, or have a speech communication difficulty, you can contact us through the\r\n <strong>National Relay Service (NRS)<\/strong>.\r\n <\/p>\r\n\r\n <div style=\"background-color:#f4f6fb; border:1px solid #dde2ef; border-radius:12px; padding:clamp(16px, 3vw, 22px); box-sizing:border-box;\">\r\n <p style=\"margin:0 0 10px; font-size:clamp(15px, 2.6vw, 16px); line-height:1.7; word-break:break-word; overflow-wrap:break-word;\">\r\n <strong>TTY (Type and Listen) users:<\/strong> 133 677\r\n <\/p>\r\n <p style=\"margin:0 0 10px; font-size:clamp(15px, 2.6vw, 16px); line-height:1.7; word-break:break-word; overflow-wrap:break-word;\">\r\n <strong>Voice Relay users:<\/strong> 1300 555 727\r\n <\/p>\r\n <p style=\"margin:0 0 10px; font-size:clamp(15px, 2.6vw, 16px); line-height:1.7; word-break:break-word; overflow-wrap:break-word;\">\r\n <strong>Online relay options:<\/strong>\r\n <a href=\"https:\/\/www.accesshub.gov.au\" style=\"color:#3D4667; font-weight:600; text-decoration:underline; word-break:break-word;\">www.accesshub.gov.au<\/a>\r\n <\/p>\r\n <p style=\"margin:0; font-size:clamp(15px, 2.6vw, 16px); line-height:1.7; word-break:break-word; overflow-wrap:break-word;\">\r\n Ask the relay officer to contact us on <strong>1300 137 037<\/strong>.\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n <!-- Our Approach -->\r\n <div style=\"margin-bottom:34px;\">\r\n <h2 style=\"\r\n margin:0 0 14px;\r\n font-size:clamp(22px, 4vw, 24px);\r\n line-height:1.3;\r\n color:#3D4667;\r\n font-weight:700;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n Our Approach\r\n <\/h2>\r\n\r\n <p style=\"\r\n margin:0 0 14px;\r\n font-size:clamp(15px, 2.6vw, 16px);\r\n line-height:1.8;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n We keep these services available on an <strong>as-needed basis<\/strong> so we can respond flexibly to client needs.\r\n This allows AUZi to offer communication support when required, while operating on a practical\r\n <strong>pay-as-you-go arrangement<\/strong>.\r\n <\/p>\r\n\r\n <p style=\"\r\n margin:0;\r\n font-size:clamp(15px, 2.6vw, 16px);\r\n line-height:1.8;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n If you have specific communication needs, please let us know and we will work with you to provide reasonable assistance.\r\n <\/p>\r\n <\/div>\r\n\r\n <!-- Contact -->\r\n <div style=\"background-color:#3D4667; color:#ffffff; border-radius:14px; padding:clamp(20px, 4vw, 28px) clamp(18px, 4vw, 26px); box-sizing:border-box;\">\r\n <h2 style=\"\r\n margin:0 0 14px;\r\n font-size:clamp(22px, 4vw, 24px);\r\n line-height:1.3;\r\n color:#ffffff;\r\n font-weight:700;\r\n word-break:break-word;\r\n overflow-wrap:break-word;\r\n \">\r\n Contact AUZi\r\n <\/h2>\r\n\r\n <p style=\"margin:0 0 8px; font-size:clamp(15px, 2.6vw, 16px); line-height:1.7; word-break:break-word; overflow-wrap:break-word;\">\r\n <strong>Phone:<\/strong> 1300 137 037\r\n <\/p>\r\n <p style=\"margin:0 0 8px; font-size:clamp(15px, 2.6vw, 16px); line-height:1.7; word-break:break-word; overflow-wrap:break-word;\">\r\n <strong>Email:<\/strong>\r\n <a href=\"mailto:mail@auzi.com\" style=\"color:#ffffff; text-decoration:underline; word-break:break-word;\">mail@auzi.com<\/a>\r\n <\/p>\r\n <p style=\"margin:0; font-size:clamp(15px, 2.6vw, 16px); line-height:1.7; word-break:break-word; overflow-wrap:break-word;\">\r\n <strong>Address:<\/strong> Suite 211, 3 Sir John Overall Drive, Helensvale, QLD 4212\r\n <\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Interpreter & Communication Assistance Services | AUZi Interpreter & Communication Assistance Services At AUZi, we are committed to making our services accessible and easy to use. If you need language assistance or support with hearing or speech-related communication, we can help arrange suitable services when needed. Telephone Interpreter Services If English is not your preferred […]<\/p>\n","protected":false},"author":8,"featured_media":7209,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_theme","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-22880","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.9 (Yoast SEO v27.9) - 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