General Insurance Code of Practice
At AUZi Insurance, we believe in keeping things simple, fair, and transparent for your small business. That's why we're proud to let you know that the insurers we partner with are signatories to the General Insurance Code of Practice.
What this means for you
Think of this code as the insurance industry's promise to do right by you. It's a set of high, self-regulatory standards designed to make sure you're treated fairly, openly, and with respect. The core goals of the code are to:
- Commit insurers to high standards of customer service.
- Build better, more informed relationships between you and your insurer.
- Maintain trust and confidence in the general insurance industry.
- Provide fair, transparent, and easy-to-use ways to resolve complaints and disputes.
- Encourage continuous improvement across the industry through education.
Want to dive into the details?
If you'd like to read the code in full and understand your rights, you can find the complete document over at the Insurance Council of Australia.