Welcome to AUZi Insurance

Where insurance is delivered differently

Driven by small business

Our Story

The short

AUZi Insurance is made up of a small team of five. Each team member bringing extensive experience from their respective backgrounds. This diverse skillset has allowed them to stay at the forefront of providing a forward-thinking online service and product.

The long

Neil Inns immigrated to Australia in 2008, bringing with him a wealth of experience, including extensive broker and client liaison, and a background in underwriting, broking and defining risk. He saw a gap in an industry that was saturated in old school processes. He set out on a mission to provide public liability insurance online – bringing costs down for small businesses. Above all, knowing a digital strategy was the future of this industry, AUZi® was born in 2013 with a 100% online business approach.

As the Founder and CEO of AUZi Insurance, Neil has brought together a small team of five that are all passionate about driving growth and introducing new concepts to the insurance sector. The team prioritise their ability to evolve with not only insurance industry changes but changes to the niche industries they insure. Because of this, the team are able to provide tailor-made policies that fit your business like a glove.

Since 2013, this small team has become a leading online insurance provider in Australia.

Black and White AUZi Insurance corporate team photo


With over 35 years of industry experience, out of all people we know that insurance can be well… a bit of a bore. But, it’s kind of a big deal (well, it’s essential).

Don’t fret, as a small business ourselves, at AUZi we speak your language. You won’t find us constantly spilling out complex insurance lingo here.

We’ve put the we’re only human element back into buying Insurance. We’ve said goodbye to lengthy applications, the confusing stuff, scary surprises and won’t leave you waiting on answers for a quote.

You can get from A (Instant Quote) to B (properly Insured) in a matter of minutes, with or without us. Whatever floats your boat. Get started by finding your occupation here. It’s really easy, we pinky promise.  

Yours Sincerely,
The AUZi Insurance Team

p.s. Visit us on Facebook and Instagram, where we love featuring Australian small businesses.

The AUZi Insurance Mission

When we said goodbye to lengthy applications and all that other traditional time-consuming insurance stuff, it simplified our policy processes. Saving you money. That is the mission here at AUZi. We’ve set out to help small business owners thrive – whether that be getting you properly insured and saving you money, marketing support through exposure on our platforms or sharing our business tips and knowledge. At AUZi Insurance, we place an emphasis on supporting local.

Meet Our Talent

AUZi Insurance Founder and Insurance Broker



This guy knew all too well what an influencer was before us millennials entered his office! In 2013, after 35+ years of industry experience, Neil saw a gap in a traditionally pen and paper industry (yawn) where he could provide public liability insurance 100% online – bringing costs down for those niche small businesses that too often get caught among the big guys.

With a passion for people, customer service and technology, that is exactly what he did. Focusing on becoming an influencer in niche areas that other Brokers often didn’t bother to understand. Since AUZi was born in 2013, we have sold over 30,000 policies! Initially it was going to be a simple lifestyle business. However, he has built a thriving little team of 5 looking after different aspects of the business.

Neil’s slogan – “You’ve got to get up early in the morning to get one past me”. He’s always on the ball keeping everyone on their feet, whether it be in the office, on the golf course or enforcing Friday arvo drinks.

Software Engineer


Our world traveller Reza started his career in his home country, Iran, as a teen working alongside his father in the printing industry. During this time, he began self-studying to teach himself to build computers, computer networks and the ins and outs of graphic design.

Reza’s interest in technology from a young age is what forged a career that would take him to Malaysia to study a Bachelor of IT. After that, he jumped across the pond to his new home in Australia to graduate with a Master of IT in 2015. Joining the AUZi team in 2016, Reza has been our office mastermind ever since. Let’s just say… he’s the one that fixes absolutely anything the rest of us break – whoops! In other words, Reza is responsible for our underlying technology with his passion for coding and programming.

AUZi Insurance Software Engineer
AUZi Insurance Creative Director

Creative Director


Haylee is our part time traveller, part time writer, marketer and full time Alchemist at AUZi. She joined us as a freelancer in 2016 before coming on board permanently after graduating University with a Bachelor of Business (Marketing) and Bachelor of Journalism (Sociology).

Throughout Uni Haylee chose to study partially online for most of her uni career. This allowed her to travel abroad while studying. Her stint living in England, then Germany included working in both marketing and hospitality, as well as completing one of her semesters at a prestige University in England. While Haylee continued to freelance for AUZi whilst abroad, she joined the team full time in February 2019. She brings a unique creative direction to all marketing and digital approaches at AUZi.

Operations Manager


Our Soap and Candle Queen Bec became an Insurance veteran at a young age. Before she even finished high school, she had entered the insurance world. With over 20 years of experience and qualification Tier 1 and 2 in Insurance Broking, Bec has taken on positions from assisting Senior Brokers to becoming a Senior Underwriter and managing a team of Underwriters. Her initiative to constantly learn more landed her at AUZi in 2018 taking on all things digital. Nowadays, you will find her assisting in business management and tackling marketing projects alongside the rest of the team.

Her infectious and bubbly personality brings a fun environment to the AUZi HQ. Bec lives for the outdoors, leaving her weekends full of exploring the beaches and all that her hometown of Newcastle has to offer.

AUZi Insurance Online Insurance Broker
AUZi Insurance Principle Broker Nicole Eldridge

Principal Broker


The newest member to the AUZi Insurance family is Nicole, and boy did she make her mark quickly! With a decade of experience in the industry, Nicole brings a wealth of knowledge to the team. Making sure we’re thinking outside the box in all aspects of the business.

At the tender age of 22, Nicole took the leap of faith and entered the insurance industry. Her journey started in a Boutique Brokerage where she obtained her qualification Tier 1 and 2 in Insurance Broking, worked in claims and assisted the Managing Director and Senior Executive Brokers as a Broking Assistant. She went on to become the Lead Broker then an Authorised Representative before joining us as Principal Broker at AUZi. We are immensly proud that within months of working at AUZi, Nicole was named as an Insurance Young Gun of 2020.

She has blessed us with that laid-back vibe Gold Coast locals do so well. When Nicole’s not in the office answering your calls, she’s catching plenty of sunshine, hiking and spending quality time with her loved ones.

Positive Reviews
Years in Insurance
Happy Customers
Occupations We Cover

Would you like to partner with us?

AUZi Insurance are always on the look out for small businesses to collaborate with, events to sponsor or even feature articles for our blog. Don't hesitate to reach out to our friendly team!