Soap & Candle Makers Insurance

Public & Products Liability Insurance for Soap & Candle Manufacturers

Annual cover starting from $30.25/Month

Instantly generate your Quote and Purchase online within minutes.

Please note: We also have a more basic policy which covers Candles, Melts and Essential Oil Burners. Read more about our Candle Policy Here.

As a Soap maker, you have your FO and oil combination, your drop swirl and frosted tops perfected. If you make Candles too, you will have aced your recipe to precision. Running a Soap or Candle Business doesn’t stop at creating the perfect product, however. From marketing, to admin work, ordering supplies, and selling at the markets – there’s a lot that going on in between. This is why taking out a tailored insurance policy is a business essential in your industry.

AUZi's role in Australia's Soap & Candle Industry

AUZi operates a little differently to traditional Insurance Brokers. Rather than offering a general policy, our Brokers have done extensive research (yes, they’ve even made soap) into your industry to tailor an insurance policy that perfectly aligns with Soap & Candle Makers.

We love getting to know you all and learning what makes a Soap or Candle business tick. We’ve learnt all about AICIS (previously NICNAS), Compliance and even taken part in a soap making workshop (would any candle makers like to take us next?). With this insight, we have created a policy that fits your business like a glove.

Ingredients to make soap
Included Activities
Excluded Activities

Okay, but do Soap & Candle makers really need Insurance?

Yes. However amazing your soap or candles might be, this doesn’t remove the chance of human error. Mistakes and accidents do happen, even with the most stringent quality control processes in place. We are Human after all.

Between making deliveries, picking things up from the post office, operating your selling platforms and creating a product that is used on the skin, there are several risks that your business goes through in just one day, let alone years of operation.

Public and Products Liability insurance can protect you in the event of a claim being brought against you and your business. If you are sued, the claim can be costly enough to not only put you out of business but jeopardise your livelihood.

What's Covered under AUZi's Soap & Candle Makers Insurance?

Public Liability Insurance

Public Liability Insurance for Market Stalls Depicting a Customer Falling down shop stairs and injuring themselves. This is a Public Liability Insurance Risk

Public Liability Insurance is designed to protect you and your stall against Personal Injury or Property Damage arising from your Business activities.

  • Your Customer comes in to your home to pick up an order. They trip, fall, and injure themselves.
  • When stocking your Candles/Soaps at a local salon, you accidentally break one of their mirrors.

Products Liability Insurance

Product Liability Insurance depicting a store bought Candle being left burning unattended and causing a house fire. A type of Risk for Product Liability Insurance

Products Liability Insurance is designed to protect you against Personal injury & Property damage arising from the products you have sold.

  • Soaps: A Whipped Soap of yours causes a severe reaction to a customer’s skin. 
  • Candles: A Candle you made explodes and causes a house fire in a customer’s home.

Soap & Candle Maker Policy Prices

3 Month Cover

from $141.90

at $5,000,000 Liability

Your Choice:

13 Months of Cover for the Price of 12

Annual Cover

from $330

at $5,000,000 Liability

or $30.25/month via Arteva Funding Loan

Your Choice:

6 Month Cover

from $191.40

at $5,000,000 Liability

Your Choice:

Selling only Candles? Check out our Candle Makers Policy.

You can Now Add Dish & Laundry Soap to your Soap & Candle Policy.

Additional Costs Apply. Add it during the Quote process, or upgrade your Policy from your MyAUZi account.

Supported Products

Icon for Soap and Candle Makers Insurance

Newest Supported Product

Shaving Soap

1: As long as being sourced from local suppliers and are not being imported. Electrical Diffuser sales must be less than 10% of turnover. 2: Assuming Lip Balms sales do not count for more than 10% of turnover. 3: Subject to pure essential oils with carrier oil ingredients only  4: Subject to all ingredients being natural and non-hazardous.

If you don’t see your products here or in the excluded list, you may fit under our Cosmetic Product Makers policy. Read more about that policy here.

Important Info

All Products including manufactured and imported goods must meet and comply with Australian Standards and in particular ACCC, AICIS and TGA standards. Soap makers and/or importers must comply with AICIS requirements. It is also the customers duty to understand the requirements and whether they need to be registered with AICIS to be able to import, manufacture and sell their goods.  Goods imported into Australia need to meet the applicable standards that are determined by the government.

Excluded Products

Do you run Soap & Candle Making Workshops?

AUZi has also created an insurance policy to specifically cover your soap or candle making workshops. You can read more on that policy or grab a quick quote by clicking here.

Don't take it from us: Here's what some of our Customers have to say.

Read More
I found AUZi easy, convenient and affordable. Having one insurance that covers all the products I manufacture and sell has brought me peace of mind.
Read More
Fantastic to deal with and work out the best policy at the best price. Highly recommend the entire team at AUZi.

Got a Question?

Here's some of our Frequently Asked Questions for Soap & Candle Makers;

As a soap maker and/or importer, you must comply with Laws, Regulations, and Standards regarding cosmetics. Soap is deemed a cosmetic by AICIS.

Thus, there are a number of Laws, Regulations, and Standards that apply to anyone making Soap.

It is best to consult a compliance expert who will guide you on compliance for soap making. You can read more on compliance here.

All suppliers (Including manufacturers, importers, distributors and retailers) must comply with the Australian Competition and Consumer Commission’s (ACCC) mandatory standard for ingredient labelling of cosmetics.

Under Australian Consumer Law, the ACCC can take action against misleading or deceptive claims on cosmetic product labels.

Generally you need to register your business with AICIS if you are;

  • Making Soaps in Australia by a process involving a chemical reaction — for example saponification using lye
  • Importing soaps from overseas — this applies to packaged products ready for sale and soap that will be packaged locally.
  • Importing chemical ingredients into Australia for soap making.

For more information, Click Here.

Yes, you can increase your Limit of Liability by logging in to your MyAUZi account and selecting the UPGRADE COVER option. You simply then need to follow the on-screen prompts

We can definitely look at covering your teaching and workshop activities. For Soap & Candle making workshops, you can get a quote here.

Our Partners:

Your Dedicated Contacts

AUZi Insurance Principle Broker Nicole Eldridge
AUZi Insurance Assistant Broker Tracy O'Brien

Got a question? Call our Specialist Brokers today on 1300 939 698. Alternatively, you can email them at Either Nicole or Tracy will get back to you ASAP.

On the Blog

Implications of Cancelling your Public or Product Liability Cover.

Products Liability is an occurrence-based wording. This means, the insurance needs to be in place at the time the incident/injury/damage occurred for there to be a valid claim.

If you cancel your insurance today and an incident is notified and/or occurs tomorrow for a product or service you provided last week, you will not be covered. Read more on this here.