Soap & Candle Makers Insurance
Public & product liability insurance for soap & candle manufacturers
As a soap maker, you have your FO and oil combination, your drop swirl and frosted tops perfected. And if you make candles too, your recipe would be aced to precision. However, running a soap or candle making business doesn’t stop at creating the perfect product. From marketing to admin work, ordering supplies, and selling at the markets – a lot is going on in your daily grind. This is why securing a tailored insurance policy is a business essential in your industry.
Why AUZi's soap & candle maker insurance?
Included activities
- Market stalls, pop up shops & expos
- Retailing
- Wholesaling
- E-Commerce (online)
Policy options
- Multiple policy options
- $5mil, $10mil or $20mil limit of liability
- Add dish & laundry soap cover
- Pay by card, bank transfer or monthly instalments
Supported products
- Antiperspirants
- Aroma Beads
- Bath Bombs/Fizzies
- Bath Brushes/Sponges
- Bath Oils
- Bath Salts
- Bath Sets & Kits
- Bath Soaks
- Beard Oil
- Beard Balm
- Body Butter
- Body Cream
- Body Exfoliants
- Body Lotions
- Body Mists
- Body Moisturiers
- Body Paint
- Body Oil
- Body Polish
- Body Powders
- Body Scrubs
- Body Sprays
- Body Wash
- Bubble Bath
- Candle Accessories including wick trimmers, snuffers and dippers
- Candles - including Soy, Palm, Bees, Coconut, Olive & Paraffin Wax
- Candle Holders
- Car Diffusers (liquid base) 5
- Car Diffusers (non-liquid)
- Cold Processed Soaps
- Conditioner
- Deodorants
- Dish Soap
- Electric Burners & Diffusers 1
- Electric Melt Warmers 1
- Essential Oil Burner
- Essential Oil Roller 3
- Face Cream
- Face Masks 4
- Facial Cleanser 4
- Hair Balm
- Hair Conditioning Bars
- Hair Shampoo Bars
- Hair Treatment Bars
- Hand Washes
- Hot Processed Soaps
- Laundry Soap
- Lipbalms
- Lip Scrubs
- Liquid Soap
- Incense and Smudge Sticks
- Massage Oil
- Melts
- Melt and Pour Soap
- Pet Soap
- Pillow mist
- Reed Diffusers
- Room Sprays
- Shampoo
- Shaving Soap
- Shower Gels
- Shower Steamers
- Simmering Granules
- Soaps for cleansing the hair
- Soaps for cleansing the skin
- Tealight Burners
- Washing Crystals
- Whipped Soap
- Dish & Laundry Soap
1: As long as they are sourced from local suppliers and are not being imported. Electrical Diffuser sales must be less than 10% of turnover. 3: Subject to pure essential oils with carrier oil ingredients only 4: Subject to all ingredients being natural and non-hazardous. 5: Subject to an additional loading, added at quote.
Important Info
All Products including manufactured and imported goods must meet and comply with Australian Standards and in particular ACCC, AICIS and TGA standards. Soap makers and/or importers must comply with AICIS requirements. It is also the customers duty to understand the requirements and whether they need to be registered with AICIS to be able to import, manufacture and sell their goods. Goods imported into Australia need to meet the applicable standards that are determined by the government.
You can now add Soap and/or Candle Workshops to your soap and candle policy
Additional costs apply. Add it during the quote process.
Please note, if you teach soap & candle making workshops and also require Professional Indemnity Insurance, AUZi has also created an insurance policy to specifically cover your soap or candle making workshops. You can read more on that policy, or get a quote by clicking here.
Excluded Products
- Acne Preparation
- Any Baby related Products including Baby Soap Bars, Baby Wash, Baby Lotion, Nappy Cream
- Any skin or hair product with medicinal, antiseptic or therapeutic intention claims. Refer to TGA cosmetic advertising guidelines
- Barrier Balms, Creams, Lotions, Ointments
- Certain Skin Lightening Preparations
- Cleaning Products of any kinds
- Cuticle Oils
- Disinfectant
- Essential Oil blending for any items that are not on the supported list
- Exfoliators
- Furniture Polish
- Hair Styling Products including Gels, Sprays, Lotions, Brilliantines etc.
- Head Lice prevention activities
- Hand Sanitiser
- Insect repellent, creams or sprays
- Lipstick / Lip Gloss
- Nail Polish
- Oral Hygiene including Tooth Soap
- Perfumes (eau de toilette, eau de colognes, eau de parfum)
- Shaving/ Aftershave Balms, Shaving/Aftershave Lotions
- Skin Salves
- Stain Remover
- Sunscreen / Sun Balm / Sun Butter / Sun Paste
- Surfboard Wax
- Toners
- Washing Powder/Detergent
- Zinc
If your products are not included in the product lists, please do not assume they are covered. Contact our brokers to discuss your business insurance today.
If your products are not included in the supported products list for AUZi’s soap and candle makers policy, the cosmetic manufacturing policy may be more suitable. The cosmetic manufacturing policy covers a large range of cosmetic products, and is an extension of the soap and candle makers policy.
AUZi's role in Australia's soap & candle industry
AUZi Insurance operates a little differently to traditional insurance brokers. Rather than offering a general policy, our brokers have done extensive research (yes, they’ve even made soap) into your industry to tailor an insurance policy that perfectly aligns with a soap & candle makers business activities.
We love getting to know you all and learning what makes a soap and candle business tick. We’ve learnt all about AICIS, compliance and even taken part in a soap making workshop (would any candle makers like to take us next?). With this insight, we have created a policy that fits your business like a glove.
Okay, but do soap & candle makers really need insurance?
Yes. No matter how amazing your soap or candles might be, human error is always possible. Between making deliveries, picking things up from the post office, operating your selling platforms and creating a product that is used on the skin — there are several risks that your business goes through in just one day, let alone years of operation.
Public and product liability insurance can protect you in the event of a claim brought against you and your business. A claim can not only be time consuming, but it can also be costly enough to put you out of business and jeopardise your livelihood.
What's covered under AUZi's soap & candle makers insurance?
Public liability insurance
Public liability insurance is designed to protect you and your business against personal injury or property damage to third parties arising from your business activities.
What can go wrong?
- Your customer comes into your home to pick up an order. They trip, fall, and injure themselves.
- When stocking your candles/soaps at a local salon, you accidentally break one of their mirrors.
Product liability insurance
Product liability insurance is designed to protect you against personal injury & property damage to third parties arising from the products you have
sold.
What can go wrong?
- Soaps: A whipped soap of yours causes a severe reaction to a customer’s skin.
- Candles: A candle you made explodes and causes a house fire in a customer’s home.
Here's what our customers have to say
Soap and candle maker insurance prices
Do you only sell candles? Check out our candle makers policy.
Got a question?
Here's some of our frequently asked questions from soap & candle makers
What laws, standards and regulations apply to soap makers?
As a soap maker and/or importer, you must comply with laws, regulations, and standards regarding cosmetics. Soap is deemed a cosmetic by AICIS.
Thus, there are a number of laws, regulations, and standards that apply to anyone making soap.
It is best to consult a compliance expert who can guide you on compliance for soap making. You can read more on compliance here.
What is the mandatory standard for ingredient labelling?
All suppliers (including manufacturers, importers, distributors and retailers) must comply with the Australian Competition and Consumer Commission’s (ACCC) mandatory standard for ingredient labelling of cosmetics.
Under Australian Consumer Law, the ACCC can take action against misleading or deceptive claims on cosmetic product labels.
Do I need to be registered with AICIS?
Generally you need to register your business with AICIS if you are:
- Making soaps in Australia with a process involving a chemical reaction — for example saponification using lye
- Importing soaps from overseas — this applies to packaged products ready for sale and soap that will be packaged locally.
- Importing chemical ingredients into Australia for soap making.
For more information, Click here.
Can I increase my limit of liability after purchase?
Yes, you can increase your limit of liability by logging into your MyAUZi account and selecting the UPGRADE COVER option and following the online prompts.
I also teach soap/candle making workshops, can AUZi cover me?
Yes. If you are teaching social soap and/or candle making workshops and looking for Liability Insurance only, this policy can be extended to include workshops for an additional fee. When you obtain a quote, you will see this option to include workshops.
Alternatively, if you are hosting professional workshops and require Professional Indemnity Insurance (covering the advice you are providing). You can opt for our soap and candle making workshops policy, you can get a quote here.
Our partners
Your dedicated contacts
Chat live with our specialist insurance brokers, Nicole, Tracy and Gillian by hitting the live chat bar below (Only available during office hours).
Alternatively, give us a call on 1300 939 698, or email us at mail@auzi.com
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